Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of SaleTurkishTowels.com and your business relationship with us. By visiting our website or placing an order with us, you agree to these Terms.
- Scope and Nature of Business
1.1. We are a Turkish manufacturer and exporter of Turkish towels, bathrobes, blankets, bed linen and similar textiles.
1.2. Our website is mainly intended for business customers (wholesalers, retailers, hotels, spas and brands). Orders are usually processed via quotation and proforma invoice, not through an automatic online checkout.
- Offers, Prices and Orders
2.1. All offers, prices and product information are non-binding until confirmed by us in writing (for example, by proforma invoice or email confirmation).
2.2. Prices are usually stated in EUR or USD and are exclusive of VAT, customs duties and other taxes unless otherwise specified.
2.3. An order is considered accepted when we issue and confirm a proforma invoice or written order confirmation.
- Payments
3.1. Standard payment terms are advance payment or split payments (for example 50% deposit + 50% before shipment), unless otherwise agreed in writing.
3.2. Payment deadlines and bank details are stated in the proforma invoice. Bank charges and transfer costs are borne by the buyer, unless agreed otherwise.
3.3. Goods remain our property until full payment is received.
- Production Tolerances
4.1. As textile products are produced in industrial weaving and dyeing processes, small tolerances are normal and accepted in the trade.
4.2. Tolerances may include, for example:
- size variation (length/width) within reasonable limits,
- GSM/weight variation within industry norms,
- slight colour variation between batches or relative to digital images.
4.3. Such tolerances do not constitute defects and are not a valid reason for cancellation or refund.
- Intellectual Property
5.1. All content on our website, including photos, text, logos, designs and graphics, is our property or used with permission and is protected by applicable copyright and intellectual property laws.
5.2. You may not copy, reproduce or use our photos, designs or other content for commercial purposes without our prior written consent.
5.3. When we produce private label or custom designs for you, you are responsible for ensuring that your logo, artwork and texts do not infringe third-party rights.
- Limitation of Liability
6.1. To the maximum extent permitted by law, we are not liable for:
- indirect, incidental or consequential damages,
- loss of profit, business, contracts or goodwill,
- issues caused by incorrect or incomplete information provided by the buyer.
6.2. Our total liability for any claim relating to a specific order is limited to the net value of the affected goods in that order.
- Force Majeure
7.1. We are not responsible for delays or failures in performance caused by circumstances beyond our reasonable control, including but not limited to: natural disasters, war, strikes, pandemics, power failures, transport disruptions or actions by authorities.
- Governing Law and Jurisdiction
8.1. These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict of law rules.
8.2. Any disputes arising out of or in connection with these Terms, our website or any order shall, in the first instance, be subject to good-faith negotiations between the parties. If no solution is found, the competent courts of Konya, Türkiye shall have jurisdiction, unless mandatory law requires otherwise.
- Changes to These Terms
9.1. We may update these Terms & Conditions from time to time. The latest version will always be published on this page.
By continuing to use our website or by placing an order with us after changes are published, you accept the updated Terms.