Frequently Asked Questions (FAQ)
Below you can find answers to the most common questions about our Turkish towels, peshtemal & fouta, bathrobes, blankets and hotel textiles, as well as our OEM & private label production services. If you need any other information, please feel free to contact us.
What is your minimum order quantity (MOQ)?
Our minimum order quantity depends on the product and weaving type. For most standard towels, peshtemals and blankets, the MOQ starts from approximately 200–300 pieces per colour / model.
For simple, repeat designs the MOQ can be lower, while for custom jacquard patterns or special colours the required quantity may be higher. Please share your target quantities and we will propose the most suitable MOQ.
Do you offer private label and OEM production?
Yes, we are a manufacturer in Türkiye and most of our work is private label / OEM production for brands, hotels, spas and stores.
We can add your:
- Woven or printed logo labels
- Embroidery logo on towels, bathrobes and blankets
- Custom hangtags, polybags and gift packaging
- Barcodes (EAN / UPC) and shipping marks
You can send us your logo and brand guidelines, and we prepare a full private label solution for you.
Do you offer samples? What is your sample policy?
Yes, we can send samples so that you can test the quality, colour and touch before placing a bulk order.
In general, we work with a minimum sample invoice to cover production, preparation and international shipping costs. A large part of this amount is usually credited back / deducted from your first bulk order.
Sample conditions may change depending on the project (product type, destination country, number of items, etc.). Please share your full address and the products you are interested in, and we will confirm the exact sample procedure for you.
What is your standard production time?
Production time depends on the order volume and the level of customisation. As a general guideline:
- Standard towels & peshtemals: approx. 2–4 weeks
- Custom jacquard / special colours: approx. 4–6 weeks
- Large blanket & bed linen projects: time is planned together
After production, international transport usually takes about 3–7 days by air courier or longer for road / sea shipments. We always confirm an estimated lead time before you place the order.
Are your products OEKO-TEX® certified?
Yes, our main production lines are made with OEKO-TEX® Standard 100 certified fabrics and yarns.
This means the products are tested for harmful substances and are safe for direct contact with the skin, including for babies and sensitive users. Certificates can be shared on request for your records or presentations.
Do you ship worldwide?
Yes, we export from Türkiye to many countries in Europe, the UK, North America and the Middle East.
Depending on your order volume and urgency, we can use:
- Express courier (FedEx, DHL, UPS, etc.)
- Road transport / groupage (for EU countries)
- Sea freight for larger pallets and containers
We can work with your own forwarder or organise delivery options for you.
What are your payment terms?
Payment terms depend on the order amount, product type and country. For new customers, we commonly work with:
- Advance payment for sample orders
- Deposit + balance before shipment for first bulk orders
For repeat customers and long-term projects, different options can be discussed.
Can you customise colours, sizes and designs?
Yes. As a manufacturer, we can customise:
- Colours (Pantone reference or physical sample)
- Sizes (guest towel, hand towel, bath towel, sheet size, blanket, etc.)
- Weaving patterns (herringbone, diamond, stripes, jacquard)
- Branding (labels, embroidery, printed logo, packaging)
Please send us your target specifications and we will advise on the most suitable weaving quality and MOQ.
Which products do you manufacture?
We manufacture a wide range of home & hotel textiles in Türkiye, including:
- Turkish towels, bath towels and hand towels
- Peshtemal / fouta towels for beach & spa
- Waffle towels and waffle blankets
- Velour cotton bathrobes
- Woven cotton & jacquard throws and blankets
- Bed linen and duvet covers
- Muslin baby swaddles and hooded baby towels
If you are searching for a product that is not listed here, you can still contact us. We will check if we can produce it or propose a similar alternative.
